Migsun Kausalam

Courses

CRM Domestic Non-Voice

Job Description

Individuals at this job are responsible for resolving queries and customer cases over web-chat or email. They form the primary layer of contact with the customer and responses may be made on either preexisting email templates or customized mails to the query requirement

OBJECTIVE / OUTCOME OF TRAINING

  • Deal remotely with customer queries in the domestic market
  • Manage their work to meet requirements
  • Maintain a healthy, safe and secure working environment

JOB OPPORTUNITIES AVAILABLE

Customer Service Associate, Customer Service Representative, Customer Care Executive, Customer Service Advisor, Helpdesk Coordinator, Customer Support Representative, Support Engineer, Support Consultant, Process Associate- Transaction etc.